AASHTO Journal - Arizona DOT Opens Virtual MVD Office in Fredonia

The Arizona DOT has opened a virtual Motor Vehicle Division or MVD office, known as TeleMVD, inside the agency’s Port of Entry (POE) facility in Fredonia, AZ, to give local residents and those affected by the Dragon Bravo Fire access a wide array of motor vehicle services remotely.

[Above photo by Arizona DOT]

The agency said TeleMVD allows customers to complete dozens of vehicle and driver license services such as credential replacements and registration renewals without having to drive to a physical MVD office.

The customer service station at Arizona DOT’s Fredonia POE location is equipped with computer equipment, a printer/scanner and a payment device so a majority of MVD services can be completed right there.

“[We are] very pleased to be able to bring this service to the Fredonia community,” noted Eric Jorgensen, Arizona DOT’s MVD director, in a statement. “We also know that MVD services are vital to the recovery process for people affected by the Dragon Bravo Fire and hope to be as much assistance as we can for those impacted.”

Many state departments of transportation offer a variety of motor vehicle services to their region’s residents – sometimes tailoring them to meet unusual circumstances.

For example, the Division of Motor Vehicles at the Wisconsin Department of Transportation stepped up its efforts to protect consumers from scammers who are posing as Wisconsin DMV and demanding payment or requesting personal information.

The agency published a webpage in early August, wisconsindmv.gov/scams, to serve as a frontline resource to help consumers recognize scams and provide guidance on what to do if they are caught up in a phishing scam attempt.

“Waves of fake emails and texts that look like they’re from the Wisconsin DMV are circulating across the state,” noted Tommy Winkler, the division’s administrator, in a statement. “These ongoing scams are easy to recognize if you know what to look for. Our new webpage educates folks on red flags, provides resources to protect themselves and gives advice on what to do if they think they’ve fallen victim.”