Q&A Podcast: The “Four I’s of Corrective Action”

The latest episode of the AASHTO re:source Q&A podcast introduces and explores the “Four I’s of Corrective Action” concept within the construction materials testing space; an approach geared to keep “continual improvement” as its focus. 

[Above image by AASHTO

AASHTO re:source is a technical service program offered by the American Association of State Highway and Transportation Officials that provides services and tools through three major programs: the Laboratory Assessment Program, the Proficiency Sample Program or PSP, and the AASHTO Accreditation Program or AAP. 

The “Four I’s of Corrective Action” concept includes a memorable twist as it seeks to break down complex industry jargon and foster a more “positive outlook” when it comes to continuous improvement initiatives; part of a broader effort to shift perceptions and inspire a more constructive attitude towards corrective action within the construction materials testing sector. 

The episode kicks off with an exploration of the corrective action process, often seen as a daunting yet essential aspect of construction materials testing and inspection. It ends by encouraging organizations to adopt a culture of continual improvement and collaboration, so they can unlock the full potential of corrective action, transforming challenges into opportunities for growth and success. 

To listen to the full episode, click here

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